Ritwik serves as the Director for Healthcare Payers at John Snow Labs, where he has spent the last four years leading the adoption of NLP and Generative AI solutions. With rich experience in AI and cloud technologies, he previously supported enterprises in migrating to Microsoft Azure to scale their data and AI capabilities. At John Snow Labs, Ritwik has collaborated with many of the top 20 largest healthcare payer organizations, delivering state-of-the-art AI solutions for critical use cases such as claims processing, prior authorization, risk adjustment, and accelerated underwriting. His expertise focuses on aligning technical innovation with business outcomes, enabling healthcare payers to enhance efficiency, accuracy, and scalability through healthcare-specific NLP and LLMs.