Innovative Customer Success and Healthcare Manager with several years of experience in managing online service provisions, including Agile methodologies, Quality Assurance & Compliance. Proficient at delivering results that meet user needs and meet business objectives; proficient in analyzing requirements; defining and improving features to improve user satisfaction and increase business value within organizations while ensuring compliance with corporate and industry best practices. Possesses strong Management and communications skills resulting in effective Project Management with partners and team members across different regions and geographies, creating cohesive cross-functional teams to reach a common goal